Concentrix is seeking a Business Partner - Specialist in Customer Success for a fully remote position based in Makati City, Philippines. The ideal candidate should have at least 2 years of customer service experience, strong communication skills, and familiarity with CRM systems
Job Summary
The role involves managing a high volume of customer contacts daily through phone and email while verifying contact information accuracy.
Employees will conduct recurring health checks to gauge product satisfaction and capture the Voice of the Customer to address roadblocks.
The position offers comprehensive benefits including health insurance with dental coverage, paid time off, and wellness incentive programs.
Matching Summary
Match Score: 85
Concentrix is seeking a Business Partner - Specialist in Customer Success for a fully remote position based in Makati City, Philippines. The ideal candidate should have at least 2 years of customer service experience, strong communication skills, and familiarity with CRM systems.