Associate It Operations Specialist

Cohere Health

Hyderabad, India
On-site
Mac & pc desktop support experience
Enterprise wireless device troubleshooting
Google workspace and mac environment knowledge
The role involves providing frontline support for the availability of services and infrastructure within the corporate environment

Job Summary

  • The role involves providing frontline support for the availability of services and infrastructure within the corporate environment.
  • Candidates will assist with the migration from Microsoft to Google suite while managing onboarding and offboarding workflows.
  • Cohere Health is recognized as a Top 5 LinkedIn Startup and delivers AI-powered solutions to streamline healthcare access.

Matching Summary

The role involves providing frontline support for the availability of services and infrastructure within the corporate environment.

Skills & Requirements

Must-have

  • Mac & PC desktop support experience
  • Enterprise wireless device troubleshooting
  • Google Workspace and Mac environment knowledge
  • Ticketing system management
  • Networking technologies and security best practices

Nice-to-have

  • Customer-service oriented approach
  • Cross-functional collaboration skills
  • Documentation improvement abilities
  • Empathetic and candid teamwork
  • Migration project participation

Key Requirements

  • 1-2 years Mac & PC desktop support experience
  • Proficiency in Jamf and Fortigate Firewall
  • Working knowledge of Cisco switches and VOIP concepts

Work Rights

Not specified

Tailored Resume

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