Senior Cx Manager - Head Of Coe

A.P. Moller - Maersk

Warsaw, Poland
Base: 300.000zł - 360.000zł; bonus/equity: short t...
Fully remote
Customer feedback and improvement initiatives
Customer satisfaction metrics ownership
Develop and implement kpis
As a Senior Leader you will demonstrate strong leadership skills, inspire engagement, and translate vision and strategy into tangible goals and actions

Job Summary

  • As a Senior Leader you will demonstrate strong leadership skills, inspire engagement, and translate vision and strategy into tangible goals and actions.
  • Own Customer Satisfaction metrics for your team and area and ensure efficient and effective operations while maintaining high satisfaction.
  • Competitive salary ( 300 000 ZŁ - 360 000 ZŁ ) and bonus package with benefits including Health Insurance, Life & Accident Insurance, and a Supplementary Pension Plan.

Matching Summary

As a Senior Leader you will demonstrate strong leadership skills, inspire engagement, and translate vision and strategy into tangible goals and actions.

Salary

Base: 300.000zł - 360.000zł; Bonus/Equity: Short Term Incentive at target 17.5%; Benefits: Health Insurance, Life & Accident Insurance, Supplementary Pension Plan, Company Social Benefits Fund, Employee Assistance Program, Global Referral Program, Role Specific Benefits

Skills & Requirements

Must-have

  • Customer feedback and improvement initiatives
  • Customer Satisfaction metrics ownership
  • Develop and implement KPIs
  • Business transformation and technology enablement
  • Structured, data-driven approach
  • Stakeholder management and relationship-building

Nice-to-have

  • Inspiring leadership style
  • Collaborative mindset
  • Logistics network in North West Europe

Key Requirements

  • Solid experience in Ocean Transportation and/or Supply Chain Management
  • Significant leadership exposure
  • Proven ability to manage large, complex teams
  • Interest and experience in business transformation

Work Rights

Not specified

Tailored Resume

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