Technology Support Specialist

University of Arkansas, Fayetteville

Fayetteville, Arkansas, US
Base: $43,923 - $46,000; bonus/equity: not specifi...
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Help desk ticketing system
Hardware and software changes
Troubleshoot and resolve issues
** The University of Arkansas in Fayetteville is seeking a Technology Support Specialist responsible for providing IT support, maintaining technology equipment, and ensuring effective communication with end-users. The position requires a bachelor's degree in a relevant field and at least one year of experience in computer support. **

Job Summary

  • The Technology Support Specialist is responsible for supporting and maintaining technology equipment and software and fulfilling support requests as submitted by end users.
  • The University of Arkansas offers a vibrant work environment and a workplace culture that promotes a healthy work-life balance.
  • The benefits package includes university contributions to health, dental, life and disability insurance, tuition waivers for employees and their families, 12 official holidays, immediate leave accrual, and a choice of retirement programs with university contributions ranging from 5 to 10% of employee salary.

Matching Summary

Match Score: 75

** The University of Arkansas in Fayetteville is seeking a Technology Support Specialist responsible for providing IT support, maintaining technology equipment, and ensuring effective communication with end-users. The position requires a bachelor's degree in a relevant field and at least one year of experience in computer support. **

Salary

Base: $43,923 - $46,000; Bonus/Equity: Not specified; Benefits: Yes

Skills & Requirements

Must-have

  • Help Desk ticketing system
  • hardware and software changes
  • troubleshoot and resolve issues
  • end user training

Nice-to-have

  • customer service experience
  • systems administration
  • endpoint management
  • server management

Key Requirements

  • Bachelor's degree in computer science or related field
  • At least one year of computer support experience
  • At least five years of computer support experience

Work Rights

Not specified

Tailored Resume

Cover Letter