Cdm Customer Service And Reporting Agent

Hydro Ottawa

Ottawa, ON, Canada
Base: $59,000.50 - $90,668.50; bonus/equity: not s...
Hybrid
Post-secondary education in business or environmental field
Comprehensive understanding of financial tracking systems
Proficiency with google sheets and microsoft excel
Hydro Ottawa is seeking a Customer Service and Reporting Agent to support the administration and financial aspects of its CDM and Energy and Decarbonization initiatives. The role involves interacting with customers, analyzing program data, and contributing to strategic planning while promoting energy conservation efforts

Job Summary

  • The Customer Service and Reporting Agent is responsible for the program administration and financial aspects of CDM and Energy and Decarbonization Team activities.
  • This role involves interacting with customers to ascertain needs, explaining eligibility requirements, and capturing insights to inform future strategies.
  • Hydro Ottawa offers a Hybrid Work Model and competitive pay ranging from $59,000.50 to $90,668.50 governed by a collective agreement.

Matching Summary

Match Score: 85

Hydro Ottawa is seeking a Customer Service and Reporting Agent to support the administration and financial aspects of its CDM and Energy and Decarbonization initiatives. The role involves interacting with customers, analyzing program data, and contributing to strategic planning while promoting energy conservation efforts.

Salary

Base: $59,000.50 - $90,668.50; Bonus/Equity: Not specified; Benefits: Governed by collective agreement between Hydro Ottawa Limited and IBEW Local 636

Skills & Requirements

Must-have

  • Post-secondary education in Business or Environmental field
  • Comprehensive understanding of financial tracking systems
  • Proficiency with Google Sheets and Microsoft Excel
  • Valid Class G driver's license required
  • English essential both oral and written

Nice-to-have

  • Bilingual English and French considered an asset
  • Knowledge of electricity industry and energy conservation
  • Experience with program administration and process mapping
  • Understanding of kW, kWh and billing demand
  • Experience growing products through distribution channels

Key Requirements

  • Post-secondary education in related field
  • Valid Class G driver's license
  • Legally entitled to work in Canada
  • English language proficiency essential

Work Rights

Must be legally entitled to work in Canada

Tailored Resume

Cover Letter