Junior Support Analyst

Alterastg

North Vancouver, Canada
50-55k; not specified; not specified ph
Fully remote
Java or object oriented programming
Sql server/oracle experience
Source control git
Alterastg is seeking a Junior Support Analyst to assist in the development of Service-Link software, focusing on enhancing user productivity. The role requires programming skills, strong communication abilities, and a commitment to innovative software development, with a preference for candidates located in North Vancouver

Job Summary

  • Collaborate directly with the Support Manager and end users to gain a better understanding of their requirements in order to develop products which help them perform their jobs most effectively.
  • Analyze and troubleshoot product stability issues reported by clients and provide second line support as and when required by Customer Care team.
  • This role welcomes candidates on Pacific Time in Canada and offers 3 weeks' vacation and 5 personal days, comprehensive Medical, Dental, and Vision benefits, Employee stock ownership and RRSP/401k matching programs, and Lifestyle rewards.

Matching Summary

Match Score: 85

Alterastg is seeking a Junior Support Analyst to assist in the development of Service-Link software, focusing on enhancing user productivity. The role requires programming skills, strong communication abilities, and a commitment to innovative software development, with a preference for candidates located in North Vancouver.

Salary

50-55K; Not specified; Not specified

Skills & Requirements

Must-have

  • JAVA or object oriented programming
  • SQL Server/ORACLE experience
  • Source control GIT
  • Windows and Linux knowledge
  • Excellent communication skills

Nice-to-have

  • Network Troubleshooting
  • JavaScript
  • XSLT
  • AWS
  • passionate and eager to learn

Key Requirements

  • Computer Science or related STEM discipline
  • Pacific Time in Canada
  • Some rare travel may be required

Work Rights

Pacific Time in Canada

Tailored Resume

Cover Letter