Senior Client Relationship Manager

CoCounsel

Japan
Not specified; not specified; comprehensive benefi...
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Enterprise software account management experience
Fluent in japanese language skills
Business proficient english language skills
** CoCounsel is seeking a Senior Client Relationship Manager in Japan, focusing on managing client relationships, retention, and revenue growth within their enterprise software solutions. The role involves onboarding new clients, driving usage, and working collaboratively with the sales team to identify upselling opportunities. **

Job Summary

  • The Senior Client Relationship Manager is responsible for driving client retention, price yield, and growing the Book of Business within Japan.
  • This role involves deeply engaging with clients to identify upsell opportunities, negotiate renewals, and execute customer success programs like onboarding and training.
  • Thomson Reuters offers a hybrid work model, comprehensive benefits including mental health support, and a culture focused on continuous learning and social impact.

Matching Summary

Match Score: 75

** CoCounsel is seeking a Senior Client Relationship Manager in Japan, focusing on managing client relationships, retention, and revenue growth within their enterprise software solutions. The role involves onboarding new clients, driving usage, and working collaboratively with the sales team to identify upselling opportunities. **

Salary

Not specified; Not specified; Comprehensive benefit plans including flexible vacation and retirement savings

Skills & Requirements

Must-have

  • Enterprise software account management experience
  • Fluent in Japanese language skills
  • Business proficient English language skills
  • Salesforce CRM proficiency required
  • Proven track record in retention targets

Nice-to-have

  • Experience in trade logistics or tax solutions
  • Strong active listening and communication skills
  • Customer obsession mindset
  • Collaborative fast-paced environment fit

Key Requirements

  • Prior experience in software account management
  • Fluency in Japanese and business-level English
  • Demonstrated success in reaching retention targets

Work Rights

Not specified

Tailored Resume

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