Not specified; not specified; comprehensive benefi...
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Enterprise software account management experience
Fluent in japanese language skills
Business proficient english language skills
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CoCounsel is seeking a Senior Client Relationship Manager in Japan, focusing on managing client relationships, retention, and revenue growth within their enterprise software solutions. The role involves onboarding new clients, driving usage, and working collaboratively with the sales team to identify upselling opportunities.
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Job Summary
The Senior Client Relationship Manager is responsible for driving client retention, price yield, and growing the Book of Business within Japan.
This role involves deeply engaging with clients to identify upsell opportunities, negotiate renewals, and execute customer success programs like onboarding and training.
Thomson Reuters offers a hybrid work model, comprehensive benefits including mental health support, and a culture focused on continuous learning and social impact.
Matching Summary
Match Score: 75
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CoCounsel is seeking a Senior Client Relationship Manager in Japan, focusing on managing client relationships, retention, and revenue growth within their enterprise software solutions. The role involves onboarding new clients, driving usage, and working collaboratively with the sales team to identify upselling opportunities.
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Salary
Not specified; Not specified; Comprehensive benefit plans including flexible vacation and retirement savings
Skills & Requirements
Must-have
Enterprise software account management experience
Fluent in Japanese language skills
Business proficient English language skills
Salesforce CRM proficiency required
Proven track record in retention targets
Nice-to-have
Experience in trade logistics or tax solutions
Strong active listening and communication skills
Customer obsession mindset
Collaborative fast-paced environment fit
Key Requirements
Prior experience in software account management
Fluency in Japanese and business-level English
Demonstrated success in reaching retention targets