Sales Operations Lead

WesTrac Pty Ltd

Guildford, WA, AU
On-site
Forecasting and capacity planning
Customer issue resolution
Process improvement and change management
The Sales Operations Lead is responsible for forecasting, capacity and long-term planning of kitting supply solutions to grow the business

Job Summary

  • The Sales Operations Lead is responsible for forecasting, capacity and long-term planning of kitting supply solutions to grow the business.
  • The role includes managing market opportunities, establishing new business processes, and driving continuous improvements across kitting operations.
  • WesTrac offers extensive benefits including paid parental leave, salary sacrificing, health and wellness discounts, career progression, and a culture that celebrates diversity and inclusion.

Matching Summary

The Sales Operations Lead is responsible for forecasting, capacity and long-term planning of kitting supply solutions to grow the business.

Skills & Requirements

Must-have

  • Forecasting and capacity planning
  • Customer issue resolution
  • Process improvement and change management
  • MS Project and Excel capability
  • Parts expediting and procurement
  • New product introduction management

Nice-to-have

  • Strong interpersonal communication skills
  • Organisational and planning skills
  • Experience in customer-facing roles
  • Ability to manage fluctuating workloads
  • Team leadership towards KPIs

Key Requirements

  • Minimum 5 years customer-facing experience
  • Intermediate MS Project and Excel skills
  • Proven customer service skills
  • Experience in process improvement
  • Strong organisational and planning skills

Work Rights

Not specified

Tailored Resume

Cover Letter