Collections Support Analyst

Citi Handlowy

**
5-9 years collections operation experience
Experience in fraud dispute chargebacks
Knowledge of bank transactional processing platforms
** The Collections Support Analyst position at Citi Handlowy is an entry-level role focused on providing operations support services, including record maintenance, account management, and acting as a liaison among various stakeholders. The ideal candidate should have relevant experience in collections operations and possess strong communication skills. **

Job Summary

  • The role serves as a primary liaison between business stakeholders, technology teams, and clients to ensure operational alignment.
  • Responsibilities include performing business analysis on Client Reports and Advices while managing regulatory compliance sign-offs.
  • Candidates must demonstrate the ability to handle multiple projects in parallel focusing on legal statements and performance reporting.

Matching Summary

Match Score: 75

** The Collections Support Analyst position at Citi Handlowy is an entry-level role focused on providing operations support services, including record maintenance, account management, and acting as a liaison among various stakeholders. The ideal candidate should have relevant experience in collections operations and possess strong communication skills. **

Skills & Requirements

Must-have

  • 5-9 years Collections Operation experience
  • Experience in Fraud Dispute Chargebacks
  • Knowledge of Bank Transactional Processing platforms
  • Proficiency in Microsoft Office and Access
  • Ability to work US night shifts

Nice-to-have

  • Strong written and verbal communication skills
  • Ability to remain unbiased in diverse environment
  • Experience facilitating training sessions
  • Project management and stakeholder liaison skills

Key Requirements

  • Bachelor's degree required
  • 5-9 years relevant experience in Collections Operations
  • Hands-on experience with Credit Bureau and Recovery Operations
  • Willingness to work US shift/night shifts

Work Rights

Must be authorized to work in the US; specific status not detailed

Tailored Resume

Cover Letter