Full Time Universal Banker - West Broad Street/ Richmond Va

Montytait

Richmond, Virginia, United States of America
Base: $18.68 - $31.14 hourly; bonus/equity: not sp...
Customer service and sales experience
Digital engagement skills
Teller operations
Specializes in branch customer experience through sales, service, and digital engagement of Consumer and Business Banking customers

Job Summary

  • Specializes in branch customer experience through sales, service, and digital engagement of Consumer and Business Banking customers.
  • Educates customers on banking solutions, identifies needs, and refers complex issues to appropriate team members.
  • Adheres to established customer service standards, engages in lobby management, and promotes an environment that supports belonging.

Matching Summary

Specializes in branch customer experience through sales, service, and digital engagement of Consumer and Business Banking customers.

Salary

Base: $18.68 - $31.14 Hourly; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Customer service and sales experience
  • Digital engagement skills
  • Teller operations
  • Consumer and Business Banking solutions
  • AML, BSA, and KYC processes

Nice-to-have

  • Empathy and customer centricity
  • Flexibility and adaptability
  • Entrepreneurial spirit
  • Critical thinking skills
  • Team environment collaboration

Key Requirements

  • High school diploma or equivalent
  • 1 year retail sales, call center, customer service, or telesales experience
  • Federal SAFE Act registration requirements

Work Rights

Not specified

Tailored Resume

Cover Letter