Maintenance Supervisor

KONE

Hanoi, Vietnam
Operational service delivery
Customer relationship management
Safety and quality standards
The purpose of the Maintenance Supervisor role is to lead the operational service delivery team that ensures that KONE always delivers on its commitments to our customers in a safe and timely manner and to the agreed high standard of quality

Job Summary

  • The purpose of the Maintenance Supervisor role is to lead the operational service delivery team that ensures that KONE always delivers on its commitments to our customers in a safe and timely manner and to the agreed high standard of quality.
  • Develops technician competence and motivation through regular coaching and monthly face-to-face (FTF) discussions.
  • In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.

Matching Summary

The purpose of the Maintenance Supervisor role is to lead the operational service delivery team that ensures that KONE always delivers on its commitments to our customers in a safe and timely manner and to the agreed high standard of quality.

Skills & Requirements

Must-have

  • Operational service delivery
  • Customer relationship management
  • Safety and quality standards
  • Field performance improvement
  • Repair sales targets
  • Maintenance operations control

Nice-to-have

  • Innovative and collaborative culture
  • Employee engagement focus
  • Sustainability integral to culture
  • Ethical business practices
  • Trust and respect among co-workers

Key Requirements

  • Bachelor’s degree in a related discipline
  • 6–10 years as Service Engineer, Field Engineer, or Maintenance Engineer
  • 2–4 years as a team leader in the service industry
  • Manage day-to-day maintenance and forecast future demands
  • Strong interpersonal and communication skills
  • Proven ability to work under pressure

Work Rights

Not specified

Tailored Resume

Cover Letter