Key Account Manager

Kaizengaming

Santiago, Chile
On-site
Manage customer portfolio
Build strong relationships
Deliver top-tier customer service
Kaizen Gaming is seeking a Key Account Manager based in Santiago, Chile, to oversee relationships with high-net-worth customers and enhance loyalty through personalized experiences. Ideal candidates should have a background in customer management, strong relationship-building skills, and a passion for the online gaming industry

Job Summary

  • The Key Account Manager will oversee the portfolio of high-net-worth customers in the Chilean market, focusing on building relationships with Key Accounts.
  • This role emphasizes enhancing loyalty, delivering personalized and rewarding experiences, all within a sustainable framework.
  • Strategically plan and host diverse local or global Key Account events, collaborating with the Hospitality and Sponsorship Team, including hospitality at sporting events, concerts, luxury dinners, and entertainment outings.

Matching Summary

Match Score: 85

Kaizen Gaming is seeking a Key Account Manager based in Santiago, Chile, to oversee relationships with high-net-worth customers and enhance loyalty through personalized experiences. Ideal candidates should have a background in customer management, strong relationship-building skills, and a passion for the online gaming industry.

Skills & Requirements

Must-have

  • manage customer portfolio
  • build strong relationships
  • deliver top-tier customer service
  • host key account events
  • monitor market trends
  • initiate tailored campaigns

Nice-to-have

  • passion for online gaming
  • sense of responsibility
  • proven ability to work within a team
  • professional appearance

Key Requirements

  • Bachelor’s and/or Master’s Degree
  • Customer-facing work experience
  • Native Spanish speaker
  • Excellent command of English
  • Commercial acumen
  • Analytical and organizational skills
  • Attention to detail
  • Excellent MS office skills
  • Willingness to travel
  • Work outside of regular office hours

Work Rights

Not specified

Tailored Resume

Cover Letter