Housekeeping Supervisor

21c Museum Hotels

Durham, NC, United States
On-site
Supervise cleaning of guest rooms
Inspect public areas and back of house
Ensure compliance with sops
Supervises the housekeeping staff via providing open communication, training, coaching and counseling and provide performance feedback to ensure maximum efficiency

Job Summary

  • Supervises the housekeeping staff via providing open communication, training, coaching and counseling and provide performance feedback to ensure maximum efficiency.
  • Ensures compliance with accident/loss prevention programs, SOP’s, health/sanitation standards and regulations to achieve a high level of cleanliness and guest satisfaction.
  • Responds to guest requests, concerns and problems to ensure guest satisfaction, work with Front Desk and Engineering staff as necessary.

Matching Summary

Supervises the housekeeping staff via providing open communication, training, coaching and counseling and provide performance feedback to ensure maximum efficiency.

Skills & Requirements

Must-have

  • Supervise cleaning of guest rooms
  • Inspect public areas and back of house
  • Ensure compliance with SOPs
  • Respond to guest requests and concerns
  • Communicate via 2-way radio

Nice-to-have

  • Engaging with the community
  • Bridging art and hospitality
  • Leading with ART
  • Unique and welcoming opportunity

Key Requirements

  • Demonstrated supervisory experience and skills
  • One to two years in a related position
  • High school education or equivalent experience
  • Must pass a background check

Work Rights

Not specified

Tailored Resume

Cover Letter