Customer Service Representative

Pooch Palace Resort

Winston Salem, NC, United States
Base: $13–$14.00ph doe; bonus/equity: tips; benefi...
On-site
Handling phones and customers
Welcoming pet parents and furry vips
Managing check-ins and check-outs
Pooch Palace Resort is seeking a Customer Service Representative in Winston Salem, NC, to provide exceptional service to pet parents while ensuring a welcoming environment. The role requires a love for both pets and people, as well as strong communication and multitasking skills

Job Summary

  • We are revolutionizing the pet industry and are looking for a Customer Service Representative who can make every client feel like a VIP.
  • At Destination Pet, we’re not just another Pet/Vet care center—we’re a community that lives to elevate the love and lives of pet families.
  • Perks include Telehealth, 401k, and Pet Insurance, with pay starting at $13–$14.00/hour DOE + tips.

Matching Summary

Match Score: 85

Pooch Palace Resort is seeking a Customer Service Representative in Winston Salem, NC, to provide exceptional service to pet parents while ensuring a welcoming environment. The role requires a love for both pets and people, as well as strong communication and multitasking skills.

Salary

Base: $13–$14.00/hour DOE; Bonus/Equity: tips; Benefits: Telehealth, 401k, Pet Insurance

Skills & Requirements

Must-have

  • handling phones and customers
  • welcoming pet parents and furry VIPs
  • managing check-ins and check-outs
  • handling cash and cards
  • responding to complaints with patience

Nice-to-have

  • fluent in human and hound
  • concierge and chaos coordinator
  • making every client feel like a VIP

Key Requirements

  • 1+ year of customer service experience preferred
  • High school diploma or equivalent required
  • Availability on evenings, weekends, and holidays required
  • Must be able to lift 40 lbs

Work Rights

Not specified

Tailored Resume

Cover Letter