Customer Service Representative

Avery Dennison Smartrac

Queretaro, Queretaro, Mexico
Not specified; not specified; competitive total re...
On-site
Order processing and fulfillment
Customs documentation compilation
Microsoft office excel proficiency
Avery Dennison Smartrac is seeking a Customer Service Representative in Queretaro, Mexico, to manage customer accounts and enhance business relationships within the apparel and footwear industry. The ideal candidate should have relevant experience, excellent communication skills, and a strong organizational ability

Job Summary

  • The role involves managing accounts through order processing, follow-up, pricing integrity, and complete order fulfillment.
  • Candidates will process client invoices, coordinate carrier releases, and compile customs documentation for shipments.
  • The company offers a flexible work environment, wellness programs, structured learning, and competitive total rewards.

Matching Summary

Match Score: 85

Avery Dennison Smartrac is seeking a Customer Service Representative in Queretaro, Mexico, to manage customer accounts and enhance business relationships within the apparel and footwear industry. The ideal candidate should have relevant experience, excellent communication skills, and a strong organizational ability.

Salary

Not specified; Not specified; Competitive total rewards offered

Skills & Requirements

Must-have

  • Order processing and fulfillment
  • Customs documentation compilation
  • Microsoft Office Excel proficiency
  • Google Sheets proficiency
  • Strong data entry skills
  • Excellent written verbal communication

Nice-to-have

  • Proactive selling capabilities
  • Project management experience
  • ERP or CRM order management knowledge
  • Apparel or graphic industry background
  • Continuous improvement mindset

Key Requirements

  • Bachelor's degree required
  • High School Diploma or equivalent
  • 3-5 years Customer Service or Sales B2B experience preferred
  • Advanced English level required

Work Rights

Not specified

Tailored Resume

Cover Letter