Guest Services Agent

BIDEFORD HOUSE PTE. LTD.

Singapore, Singapore
Diploma in hotel management or equivalent
Flexible with rotating shifts including overnight
Exceptional interpersonal and communication skills
The role involves facilitating smooth check-ins and check-outs while delivering exceptional front desk services to ensure guest satisfaction

Job Summary

  • The role involves facilitating smooth check-ins and check-outs while delivering exceptional front desk services to ensure guest satisfaction.
  • Candidates must be flexible with rotating shifts, including overnight work and public holidays, to support seamless hotel operations.
  • The position requires skillfully defusing conflicts and accommodating unique guest requests to enhance the overall experience at COMO Metropolitan Singapore.

Matching Summary

Match Score: 85

The role involves facilitating smooth check-ins and check-outs while delivering exceptional front desk services to ensure guest satisfaction.

Skills & Requirements

Must-have

  • Diploma in Hotel Management or equivalent
  • Flexible with rotating shifts including overnight
  • Exceptional interpersonal and communication skills

Nice-to-have

  • Working knowledge of OPERA cloud system
  • Patience and good listening skills
  • Knowledge of hotel facilities and amenities

Key Requirements

  • Diploma in Hotel Management or equivalent
  • Flexibility for overnight and weekend shifts

Work Rights

Not specified

Tailored Resume

Cover Letter