Application Specialist

Atos

LISBOA, PT
Not specified (assumed flexible schedule due to operational hours from 16h to 1h).
Strong understanding of digital technologies
Excellent communication abilities
Problem-solving and troubleshooting skills
Atos is seeking an Application Specialist in Lisbon, responsible for providing technical support for digital applications, particularly during UEFA competitions. The ideal candidate should possess strong communication skills, technical proficiency in digital technologies, and experience in customer service within IT environments

Job Summary

  • The candidate will be responsible for providing robust support for various digital applications, ensuring seamless operations, and assisting users with their inquiries.
  • He/she will act as Main Point of Contact (MPOC) for all digital-related technical issues or queries during main competition matches, working closely with internal teams and external providers to provide real-time support, ensure platform stability, and uphold a best-in-class digital experience for fans worldwide.
  • Atos Group is a global leader in digital transformation with c. 67,000 employees and annual revenue of c. €10 billion, operating in 61 countries under two brands — Atos for services and Eviden for products.

Matching Summary

Match Score: 85

Atos is seeking an Application Specialist in Lisbon, responsible for providing technical support for digital applications, particularly during UEFA competitions. The ideal candidate should possess strong communication skills, technical proficiency in digital technologies, and experience in customer service within IT environments.

Skills & Requirements

Must-have

  • Strong understanding of digital technologies
  • Excellent communication abilities
  • Problem-solving and troubleshooting skills
  • Client-facing and communication skills
  • Experience in digital operations
  • Work effectively in fast-paced environment

Nice-to-have

  • Commitment to high-quality service
  • Commitment to a secure and decarbonized future
  • Commitment to a fair work environment
  • Commitment to ESG criteria

Key Requirements

  • Excellent level of English required
  • Experience in providing customer service support
  • Experience in managing access rights and permissions
  • Familiarity with data API management
  • Capability to respond promptly to urgent situations
  • Flexible schedule needed

Work Rights

Not specified

Tailored Resume

Cover Letter