Team Leader - Operations ( Subrogation- Voice Process)
Allstate
Bengaluru, India
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7-13 years of related experience
Subrogation domain knowledge
Voice process management
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Allstate is seeking a Team Leader for Operations in Subrogation with a focus on managing customer service and operational processes. The ideal candidate should have extensive experience in a related field, strong analytical skills, and a commitment to delivering empathetic customer service.
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Job Summary
This role involves providing analytical support and managing business processes within the Subrogation voice team.
The incumbent is responsible for resolving complex customer communications, conducting audits, and leading training initiatives.
Candidates must possess advanced knowledge of subrogation procedures and the ability to coach others on effective customer interactions.
Matching Summary
Match Score: 75
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Allstate is seeking a Team Leader for Operations in Subrogation with a focus on managing customer service and operational processes. The ideal candidate should have extensive experience in a related field, strong analytical skills, and a commitment to delivering empathetic customer service.
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