Technical Services Engineer - Portworx

Purestorage

Raleigh, North Carolina, US
Base: $122,000—$183,000 usd; bonus/equity: eligibl...
On-site
Kubernetes and openshift troubleshooting
Cloud infrastructure management (aws, azure, ibm cloud)
Container orchestration platforms
Pure Storage is seeking a Technical Services Engineer for their Portworx platform, based in Raleigh, North Carolina. The role focuses on supporting customers' cloud-native projects and ensuring the performance of large-scale deployments

Job Summary

  • As a Technical Services Engineer - Portworx, you are the critical link between our customers’ complex cloud-native ambitions and the seamless performance of the Portworx® by Everpure™ platform.
  • Diagnose and resolve complex technical issues across the software stack—including Kubernetes, OpenShift, and major cloud providers—to ensure high availability for customer application workflows.
  • We give you the space and support to grow along with us and to contribute to something meaningful.

Matching Summary

Match Score: 85

Pure Storage is seeking a Technical Services Engineer for their Portworx platform, based in Raleigh, North Carolina. The role focuses on supporting customers' cloud-native projects and ensuring the performance of large-scale deployments.

Salary

Base: $122,000—$183,000 USD; Bonus/Equity: Eligible for incentive pay and/or equity; Benefits: Not specified

Skills & Requirements

Must-have

  • Kubernetes and OpenShift troubleshooting
  • Cloud infrastructure management (AWS, Azure, IBM Cloud)
  • Container orchestration platforms
  • Customer-facing technical support
  • Software stack issue resolution
  • System log and telemetry analysis

Nice-to-have

  • Innovative thinking and problem-solving
  • Championing customer voice
  • Knowledge sharing and documentation
  • Agile mindset and self-motivation

Key Requirements

  • 2-4 years of experience in technical support/SRE
  • Bachelor's Degree or equivalent experience
  • Must work from North Carolina office

Work Rights

Not specified

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