Concierge

Four Seasons Hotels & Resorts

Naples, Florida, US
Customer service
Answering phone calls
Responding to chats and emails
The Concierge is an integral part of the Front Desk Department, aiming to ensure VIP guests have a smooth arrival, an engaged stay, and an ongoing relationship with the brand

Job Summary

  • The Concierge is an integral part of the Front Desk Department, aiming to ensure VIP guests have a smooth arrival, an engaged stay, and an ongoing relationship with the brand.
  • The role involves maintaining a welcoming, helpful, and discrete environment, answering calls, responding to digital communications, and connecting with VIP guests to discuss their needs.
  • Four Seasons offers a competitive salary, comprehensive benefits, excellent training, employee discounts, complimentary uniform dry cleaning, and employee meals.

Matching Summary

The Concierge is an integral part of the Front Desk Department, aiming to ensure VIP guests have a smooth arrival, an engaged stay, and an ongoing relationship with the brand.

Skills & Requirements

Must-have

  • Customer Service
  • Answering phone calls
  • Responding to chats and emails
  • Connecting with VIP guests
  • Working with team members

Nice-to-have

  • Passion for guest services
  • Genuine heart
  • Local Naples area knowledge
  • Ability to work in a fast-paced environment

Key Requirements

  • Fluency in reading, writing, and spoken English
  • US work authorization required

Work Rights

US work authorization required

Tailored Resume

Cover Letter