Rtw Case Manager

409

Sydney, Australia
Not specified; salary reviews included; annual com...
Fully remote
Extensive customer service experience
Proactive claim management skills
Strong communication and empathy
This role involves managing a portfolio of physical and psychological claims while supporting injured workers through their recovery journey

Job Summary

  • This role involves managing a portfolio of physical and psychological claims while supporting injured workers through their recovery journey.
  • The company offers a flexible work arrangement allowing up to 3 days of remote work per week from month three onwards.
  • EML provides comprehensive benefits including a corporate wellbeing program, generous parental leave, and access to an Employee Assistance Program.

Matching Summary

This role involves managing a portfolio of physical and psychological claims while supporting injured workers through their recovery journey.

Salary

Not specified; Salary reviews included; Annual company incentive scheme available

Skills & Requirements

Must-have

  • Extensive customer service experience
  • Proactive claim management skills
  • Strong communication and empathy

Nice-to-have

  • Allied health or rehabilitation background
  • Experience in disability support
  • Strategic thinking for cost minimization

Key Requirements

  • Extensive customer service experience
  • Allied health or case management experience (advantageous)
  • Ability to build rapport and trust with stakeholders

Work Rights

Not specified

Tailored Resume

Cover Letter