Guest Experience Supervisor

Hotel Chadstone Melbourne MGallery

Brisbane City, Australia
On-site
Premium or luxury hotel environment
Attention to detail
Passion for exceeding guest expectation
As Guest Experience Supervisor, you will anticipate guests needs, address any concerns, and create a personalised experience in line with Pullman's premium standards

Job Summary

  • As Guest Experience Supervisor, you will anticipate guests needs, address any concerns, and create a personalised experience in line with Pullman's premium standards.
  • Ensure that all guests receive a warm welcome and exceptional service from the moment they arrive until they depart.
  • Access to Accor team benefits, including global discount's on accommodation and food & beverage.

Matching Summary

As Guest Experience Supervisor, you will anticipate guests needs, address any concerns, and create a personalised experience in line with Pullman's premium standards.

Skills & Requirements

Must-have

  • premium or luxury hotel environment
  • attention to detail
  • passion for exceeding guest expectation
  • Opera PMS experience

Nice-to-have

  • bringing the passion
  • staying curious
  • performing at your best
  • inclusive company culture

Key Requirements

  • Proven experience in a premium or luxury hotel
  • Ability to work a variety of shifts
  • Valid Australian Working Rights

Work Rights

Must have Australian Working Rights

Tailored Resume

Cover Letter