Advanced microsoft excel proficiency including pivot tables
Minimum 3 years customer service experience
Erp system navigation and order processing
The role involves providing excellent customer service while continuously improving business processes within a global industrial organization backed by Berkshire Hathaway
Job Summary
The role involves providing excellent customer service while continuously improving business processes within a global industrial organization backed by Berkshire Hathaway.
Key responsibilities include managing customer orders, preparing detailed weekly reports using advanced Excel functions, and coordinating with operations for on-time delivery.
Candidates must demonstrate strong self-management skills to prioritize competing tasks in a fast-paced environment while maintaining high accuracy in data entry and invoicing.
Matching Summary
The role involves providing excellent customer service while continuously improving business processes within a global industrial organization backed by Berkshire Hathaway.
Skills & Requirements
Must-have
Advanced Microsoft Excel proficiency including pivot tables
Minimum 3 years customer service experience
ERP system navigation and order processing
Strong verbal and written communication skills
Experience with backorder and inventory reporting
Nice-to-have
Experience implementing process change initiatives
Ability to adapt to new procedures quickly
Knowledge of Epicor iScala ERP system
Collaborative mindset across internal teams
Continuous improvement project participation
Key Requirements
Minimum 3 years hands-on customer service experience
Proficiency in advanced Excel functions like XLOOKUP and pivot tables
Experience with ERP systems such as Epicor iScala or SAP
Strong organizational and time management capabilities