Application Support Analyst

Apexgroup Inc

Pune, India
2nd & 3rd line support
Agile model delivery
Application support experience
You will be working within our Transfer Agency Product Technology team to provide 2nd & 3rd line support on the applications and ancillary systems used to deliver the Product

Job Summary

  • You will be working within our Transfer Agency Product Technology team to provide 2nd & 3rd line support on the applications and ancillary systems used to deliver the Product.
  • The role will involve working with stakeholders, scrum masters, other technology departments and team leaders within an Agile model to deliver project work.
  • We offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities.

Matching Summary

You will be working within our Transfer Agency Product Technology team to provide 2nd & 3rd line support on the applications and ancillary systems used to deliver the Product.

Skills & Requirements

Must-have

  • 2nd & 3rd line support
  • Agile model delivery
  • Application support experience
  • SQL database knowledge
  • Problem-solving skills

Nice-to-have

  • ITIL knowledge desirable
  • Agile delivery methodologies desirable
  • Financial industry knowledge
  • Vendor management
  • User training and documentation

Key Requirements

  • 1 – 3 years’ experience in a support role
  • Knowledge of databases and SQL desirable
  • Financial knowledge a plus

Work Rights

Not specified

Tailored Resume

Cover Letter