Csm, Strategic Accounts

Worldpay (FIS)

Multiple Locations
Client relationship management
Strategic account management
Value realization
The Director of Client Success/Primary Client Success Manager serves as the primary client-facing lead for FIS most strategic accounts, acting as a strategic partner to clients and a bridge between internal teams and external stakeholders

Job Summary

  • The Director of Client Success/Primary Client Success Manager serves as the primary client-facing lead for FIS most strategic accounts, acting as a strategic partner to clients and a bridge between internal teams and external stakeholders.
  • This role is responsible for advocating for the client internally and representing a unified FIS externally, driving client satisfaction, solution adoption, and overall value realization.
  • FIS offers a career shaping the future of fintech with always-on learning and development, a collaborative work environment, and opportunities to give back.

Matching Summary

The Director of Client Success/Primary Client Success Manager serves as the primary client-facing lead for FIS most strategic accounts, acting as a strategic partner to clients and a bridge between internal teams and external stakeholders.

Skills & Requirements

Must-have

  • Client relationship management
  • Strategic account management
  • Value realization
  • Product adoption
  • Cross-functional team collaboration

Nice-to-have

  • Client advocacy
  • Data-driven insights
  • Proactive risk identification

Key Requirements

  • 5-7 years of experience
  • Bachelor's degree
  • Financial technology services experience
  • Strong analytical skills
  • Strong communication/presentation skills

Work Rights

Not specified

Tailored Resume

Cover Letter