Customer Success Manager, Financial Services

Alphasense

Central, Singapore
On-site
2+ years financial services experience
Experience with asset management or hedge funds
Strong client relationship building skills
AlphaSense leverages AI-driven market intelligence to help over 6,000 enterprise customers make smarter decisions

Job Summary

  • AlphaSense leverages AI-driven market intelligence to help over 6,000 enterprise customers make smarter decisions.
  • The Customer Success Manager will partner with Account Managers to drive product adoption and ensure successful renewals across dedicated financial accounts.
  • This role requires a deep understanding of workflows in Asset Management, Investment Banking, Private Equity, and Hedge Funds to deliver white-glove service.

Matching Summary

AlphaSense leverages AI-driven market intelligence to help over 6,000 enterprise customers make smarter decisions.

Skills & Requirements

Must-have

  • 2+ years Financial Services experience
  • Experience with Asset Management or Hedge Funds
  • Strong client relationship building skills
  • Data-driven insights for retention
  • Consultative approach to problem solving

Nice-to-have

  • Interest in Generative AI applications
  • Experience in fintech or SaaS environments
  • Executive presence and presentation skills
  • Autonomous work style
  • Cross-functional collaboration abilities

Key Requirements

  • Minimum 2 years work experience in Financial Services
  • High aptitude and willingness to learn
  • Outstanding oral, written, and presentation skills

Work Rights

Not specified

Tailored Resume

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