$18.80 - $18.80; not specified; sick pyy, employee...
On-site
Supervise front desk clerks
Assist in supervision of operations
Provide excellent guest service
Guest Services, Inc. is seeking a Lead Front Desk Agent for the summer season at Paradise Inn located in Mt. Rainier, WA. The role involves supervising front desk operations, providing exceptional customer service, and ensuring effective coordination between departments
Job Summary
The Lead Front Desk Agent must have the ability to assist in the supervision of front desk clerks and operations including all front desk attendant functions.
This position reports to the General Manager and ensures high-quality coordination between the front desk and housekeeping departments.
Housing & Meal Plan Available for associates who gain valuable experience while meeting guests and coworkers from around the world.
Matching Summary
Match Score: 75
Guest Services, Inc. is seeking a Lead Front Desk Agent for the summer season at Paradise Inn located in Mt. Rainier, WA. The role involves supervising front desk operations, providing exceptional customer service, and ensuring effective coordination between departments.
Salary
$18.80 - $18.80; Not specified; Sick Pay, Employee Discounts, Recreation Program, Employee Assistance Program
Skills & Requirements
Must-have
Supervise front desk clerks
Assist in supervision of operations
Provide excellent guest service
Respond to guest inquiries
Resolve guest concerns and complaints
Coordinate front desk and housekeeping
Manage walk-in traffic
Oversee front desk and lobby area
Manage phone activity
Stock refreshment area
Maintain awareness of safety issues
Nice-to-have
Friendly interactions with guests
Welcoming manner to customers
Key Requirements
High School Diploma/G.E.D. equivalent required
Clerical skills including typing, filing, office machine operations, cash register operation, maintenance of records
Ability to undertake multiple tasks simultaneously
Demonstrated talent for interacting with a wide variety of people
Ability to effectively organize and coordinate multiple priorities
Ability to learn and develop new skills
Ability to problem solve
Excellent interpersonal, administrative, telephone and other communication skills
Lift, carry, and push up to 10 lbs. regularly, 15-20 lbs. frequently, and up to 30 lbs. occasionally