Network Engineering Supervisor - Eac (hybrid | Night Shift)

Sky (Comcast)

Pasig City, Philippines
Hybrid (2 days on-site, 3 days work from home)
Oversee technical staff operations
Manage key performance indicators
Handle customer escalations
The job posting is for a Network Engineering Supervisor at Comcast in Pasig City, Philippines, offering a hybrid work schedule with night shifts. The role involves overseeing technical staff, managing performance metrics, and ensuring high-quality customer service

Job Summary

  • Responsible for overseeing and supervising the staffing, day-to-day activities and operations of technical staff.
  • Manages and reports relevant key performance indicators, including average speed to answer, abandon rate, service level % etc.
  • Must be flexible with work schedules and willing to work varied shifts, including nights and weekends, and open to rendering overtime and working on holidays when required.

Matching Summary

Match Score: 85

The job posting is for a Network Engineering Supervisor at Comcast in Pasig City, Philippines, offering a hybrid work schedule with night shifts. The role involves overseeing technical staff, managing performance metrics, and ensuring high-quality customer service.

Skills & Requirements

Must-have

  • oversee technical staff operations
  • manage key performance indicators
  • handle customer escalations
  • night shift work

Nice-to-have

  • drive innovation
  • revolutionize industries
  • lead the future
  • support a culture of inclusion

Key Requirements

  • Bachelor's Degree
  • 2-5 Years relevant work experience
  • Must be able to work nights and weekends

Work Rights

Not specified

Tailored Resume

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