Personal Banking Associate Trainee - Marcel Laurin (full Time)

The Dominion

Saint-Laurent, Quebec, Canada
Base: 45,700 cad - 61,000 cad; bonus/equity: not s...
Customer service transactions
Digital banking education
Cash and non-cash transaction support
TD Canada Trust strives to build deep and long-lasting relationships with customers by providing a broad range of customer service transactions and financial advice

Job Summary

  • TD Canada Trust strives to build deep and long-lasting relationships with customers by providing a broad range of customer service transactions and financial advice.
  • The role involves engaging customers in advice needs, service transactions, digital education, and resolving banking-related problems while ensuring a positive customer experience.
  • TD offers a comprehensive Total Rewards package including base salary, variable compensation, health benefits, career development, and a respectful workplace promoting diversity and growth.

Matching Summary

TD Canada Trust strives to build deep and long-lasting relationships with customers by providing a broad range of customer service transactions and financial advice.

Salary

Base: 45700 CAD - 61000 CAD; Bonus/Equity: Not specified; Benefits: Health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts

Skills & Requirements

Must-have

  • Customer service transactions
  • Digital banking education
  • Cash and non-cash transaction support
  • Customer relationship building
  • Use of MS Office and branch software
  • Operational excellence and process improvement

Nice-to-have

  • Strong communication skills
  • Self-starter with initiative
  • Effective influencer with can-do attitude
  • Team effectiveness and knowledge sharing
  • Adaptability to changing priorities

Key Requirements

  • High School diploma or 1+ years relevant experience
  • Investment Funds Canada (IFC) certification within 6 months post-appointment
  • Post-Secondary or Undergraduate degree preferred
  • Proficiency in MS Office and banking software
  • Mobility within assigned district required

Work Rights

Not specified

Tailored Resume

Cover Letter