Manager (m/f/d) Ai Enabled Customer Support

CGM

Multiple Locations
Fully remote
Ai support ecosystem
Cross-functional initiative leadership
Customer support strategy development
You will drive the transformation of our international Customer Support towards an AI-enabled model

Job Summary

  • You will drive the transformation of our international Customer Support towards an AI-enabled model.
  • This role involves end-to-end responsibility for the international AI Enabled Support strategy.
  • Become part of a significant mission by helping to shape the future of e-health.

Matching Summary

You will drive the transformation of our international Customer Support towards an AI-enabled model.

Skills & Requirements

Must-have

  • AI support ecosystem
  • cross-functional initiative leadership
  • customer support strategy development

Nice-to-have

  • experience in healthcare environments
  • passion for service excellence
  • fluent in English and German

Key Requirements

  • 3–5+ years of professional experience
  • outstanding academic background
  • initial team leadership experience

Work Rights

Not specified

Tailored Resume

Cover Letter