Working complaints, recharges, and insurance claims
Severn Trent Plc is seeking an Administration & Technical Support professional to join their customer operations department. The role involves providing technical support, managing administrative tasks, and contributing to continuous improvement initiatives, all within a supportive and inclusive company culture
Job Summary
As part of this role you will predominantly be providing technical support to our customers, infrastructure team and regulators.
You will perform several administrative and support tasks as well as prioritising workload to deliver for our stakeholders and customers, ensuring SAP data is accurate by making sure that work is booked with the correct time booking, materials and other requirements.
We offer benefits that reward great work and award-winning training to help you reach your potential.
Matching Summary
Match Score: 85
Severn Trent Plc is seeking an Administration & Technical Support professional to join their customer operations department. The role involves providing technical support, managing administrative tasks, and contributing to continuous improvement initiatives, all within a supportive and inclusive company culture.
Salary
£25,500 - £27,000
Skills & Requirements
Must-have
technical support to customers
ensuring accurate payment to contractors
working complaints, recharges, and insurance claims
utilize Excel and IT skills
meeting deadlines and managing workload independently
continuous improvement of processes and procedures
managing and monitoring inboxes and work bench queues