Customer Journey Expert Savings (temporary)

23

Madrid, Spain
Not specified; flexible remuneration model availab...
Fully remote
5 years complex project management experience
Agile methodology delivery team participation
Stakeholder management and communication skills
The role focuses on helping retail customers manage their wealth efficiently while improving ING's performance through innovative solutions

Job Summary

  • The role focuses on helping retail customers manage their wealth efficiently while improving ING's performance through innovative solutions.
  • You will lead the discovery phase, define functional requirements, and collaborate with technical and non-technical stakeholders to deliver high-quality developments.
  • The company offers a flexible work model, comprehensive health and life insurance, restaurant cards, and access to on-site wellness services including physiotherapy.

Matching Summary

The role focuses on helping retail customers manage their wealth efficiently while improving ING's performance through innovative solutions.

Salary

Not specified; Flexible remuneration model available; Banking benefits including special loans and mortgage conditions

Skills & Requirements

Must-have

  • 5 years complex project management experience
  • Agile methodology delivery team participation
  • Stakeholder management and communication skills
  • Data analysis using MicroStrategy Excel PowerPoint
  • Risk compliance and legal collaboration

Nice-to-have

  • Technical knowledge of core banking systems
  • Passion for innovation and market trends
  • Autonomous work style with can-do attitude
  • Experience in retail wealth management sector

Key Requirements

  • Master or bachelor degree
  • Around 5 years experience managing complex projects
  • Strong prioritization and deadline management skills

Work Rights

Not specified

Tailored Resume

Cover Letter