Heavy Duty Truck Mechanical/electrical Service Consultant - Mi Hybrid
DXC Technology
Troy, MI, US
Not specified; not specified; overtime available
Hybrid (primarily onsite tuesday to thursday, work from home monday and friday after training)
Heavy duty truck component knowledge
Electrical troubleshooting and wiring schematics
Strong computer and typing proficiency
DXC Technology is seeking a Heavy Duty Truck Mechanical/Electrical Service Consultant for a hybrid role based in Troy, MI. The ideal candidate should have strong mechanical and electrical knowledge of heavy-duty truck systems and excellent customer service skills, primarily focusing on troubleshooting and providing solutions over the phone and via email
Job Summary
This contact center is responsible for the vast majority of interacting with the client's customers daily to troubleshoot truck component failures mechanically and electrically.
Candidates must possess strong spatial relationship skills and a deep understanding of mechanical operations regarding component functions and failure analysis.
The position offers a hybrid work model after training, typically requiring Mondays and Fridays at home while Tuesdays through Thursdays are spent on-site.
Matching Summary
Match Score: 85
DXC Technology is seeking a Heavy Duty Truck Mechanical/Electrical Service Consultant for a hybrid role based in Troy, MI. The ideal candidate should have strong mechanical and electrical knowledge of heavy-duty truck systems and excellent customer service skills, primarily focusing on troubleshooting and providing solutions over the phone and via email.
Salary
Not specified; Not specified; Overtime available
Skills & Requirements
Must-have
Heavy duty truck component knowledge
Electrical troubleshooting and wiring schematics
Strong computer and typing proficiency
Clear diagnostic communication over phone
Hands-on experience with axles brakes transmissions
Nice-to-have
Exceptional attention to detail
Time management and multitasking ability
Strong problem-solving skills
Ability to work well within a team
Detailed oriented database handling
Key Requirements
ASE Automotive and Heavy Truck certifications preferred
College degree in automotive or heavy-duty trucking industry preferred
Must be legally authorized to work in the United States without sponsorship
Class 7 and 8 Over the Road Trucks mechanical knowledge required