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ASCEND ASIA CORPORATE SERVICES PTE. LTD. is seeking an IT Executive for Helpdesk Support in Singapore. The role involves providing first-level IT support, managing service desk tickets, and ensuring efficient technology operations within a corporate environment.
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Job Summary
The role involves providing first-level IT support as the primary point of contact for resolving technical issues and minimizing business disruption.
Candidates will manage service desk tickets using ITSM tools while supporting automation and AI-assisted processes to improve response times.
The position requires administering user communication systems, managing asset inventory, and ensuring security compliance through patch management and access controls.
Matching Summary
Match Score: 75
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ASCEND ASIA CORPORATE SERVICES PTE. LTD. is seeking an IT Executive for Helpdesk Support in Singapore. The role involves providing first-level IT support, managing service desk tickets, and ensuring efficient technology operations within a corporate environment.
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Skills & Requirements
Must-have
Active Directory administration
Microsoft 365 administration
Incident troubleshooting and resolution
Service desk ticket management
User access control and governance
Nice-to-have
Automation and AI-assisted processes
Strong time management skills
Proactive and resourceful attitude
Collaborative team environment experience
Key Requirements
Minimum Nitec or Diploma in IT
At least 2 years of corporate IT support experience
Hands-on Active Directory and Microsoft 365 experience