Traveler Experience Counselor Iii - S4

Amex GBT

United States
Base: $39,200.00 - $72,800.00; bonus/equity: not s...
Fully remote
Native gds expertise (sabre, apollo, amadeus, galileo)
Proactive anticipation of traveler needs
Use of global distribution systems
Amex GBT offers an inclusive and collaborative culture where your voice is valued and career advancement opportunities are available

Job Summary

  • Amex GBT offers an inclusive and collaborative culture where your voice is valued and career advancement opportunities are available.
  • The role involves advising and arranging travel for corporate clients using various GDS platforms and ensuring compliance with policies.
  • Employees benefit from flexible benefits, travel perks, extensive learning opportunities, and a commitment to inclusion.

Matching Summary

Amex GBT offers an inclusive and collaborative culture where your voice is valued and career advancement opportunities are available.

Salary

Base: $39,200.00 - $72,800.00; Bonus/Equity: Not specified; Benefits: Health insurance, retirement programs, parental leave, adoption assistance, wellbeing resources

Skills & Requirements

Must-have

  • Native GDS expertise (Sabre, Apollo, Amadeus, Galileo)
  • Proactive anticipation of traveler needs
  • Use of Global Distribution Systems
  • Compliance with travel policies and regulations
  • Positive telephone service techniques
  • Flexible to work afternoon shifts and weekends

Nice-to-have

  • Teamwork and openness to feedback
  • Strong understanding of travel industry
  • Ability to resolve customer issues independently
  • Professional written and verbal communication
  • Mentoring and coaching within team

Key Requirements

  • Experience with Sabre, Apollo, Amadeus, or Galileo GDS
  • Background in business travel, leisure travel, or airline reservation
  • Ability to work flexible shifts including afternoons and weekends

Work Rights

Not specified

Tailored Resume

Cover Letter