Technical Services Representative

Fresenius Kabi

Base: $21.00 to $22.00 ph; bonus/equity: not speci...
Not specified (assumed to be in-office based on job responsibilities)
Answer 800-line calls
Create service requests
Dispatch service orders
Fresenius Kabi is seeking a Technical Services Representative to act as the primary contact for their technical service contact center, primarily supporting the Medical Device business. The role involves data entry, service call creation, and coordination of technical support functions, requiring strong communication skills and proficiency in Microsoft Suite

Job Summary

  • This role acts as the primary contact for the technical service contact center supporting the Medical Device business.
  • The position requires creating service requests, dispatching field staff, and managing spare parts orders within designated timeframes.
  • Candidates receive an excellent salary and benefits package including medical, dental, vision, life insurance, disability, and a 401K with company contribution.

Matching Summary

Match Score: 75

Fresenius Kabi is seeking a Technical Services Representative to act as the primary contact for their technical service contact center, primarily supporting the Medical Device business. The role involves data entry, service call creation, and coordination of technical support functions, requiring strong communication skills and proficiency in Microsoft Suite.

Salary

Base: $21.00 to $22.00 Per Hour; Bonus/Equity: Not specified; Benefits: Medical, dental, vision, life insurance, disability, 401K with company contribution, wellness program

Skills & Requirements

Must-have

  • Answer 800-line calls
  • Create service requests
  • Dispatch service orders
  • Spare part data entry
  • Daily SAP reporting

Nice-to-have

  • Fast-paced environment
  • Multi-tasking ability
  • Team player
  • Detail oriented
  • Flexible shift coverage

Key Requirements

  • High School Diploma
  • Proficient in Microsoft Word and Excel
  • Must be authorized to work in the US without sponsorship

Work Rights

Must be currently authorized to work in the United States

Tailored Resume

Cover Letter