Customer Service Specialist

INGUN SOUTH EAST ASIA PTE. LTD.

Singapore
2-3 years customer service experience
Order processing and rfq management
Erp systems knowledge microsoft dynamics
The role involves handling customer inquiries, processing quotations, and managing orders across the Southeast Asia region

Job Summary

  • The role involves handling customer inquiries, processing quotations, and managing orders across the Southeast Asia region.
  • Candidates must coordinate with logistics and warehouse teams to ensure timely deliveries and resolve order issues.
  • The position requires collaboration with the Finance department for invoicing and payment processing while maintaining accurate records.

Matching Summary

Match Score: 85

The role involves handling customer inquiries, processing quotations, and managing orders across the Southeast Asia region.

Skills & Requirements

Must-have

  • 2-3 years customer service experience
  • Order processing and RFQ management
  • ERP systems knowledge Microsoft Dynamics
  • International trade terms understanding
  • English communication skills

Nice-to-have

  • Experience in electronics or manufacturing
  • Familiarity with Southeast Asian markets
  • Strong problem-solving abilities
  • Detail-oriented multitasking skills
  • Collaboration with global teams

Key Requirements

  • Diploma or Bachelor's degree in Business or Supply Chain
  • At least 2-3 years of relevant experience
  • Knowledge of import/export regulations

Work Rights

Not specified

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