Cdd - Chargé De Support Applicatif Niveau 1 - S2p Process – Région Europe - H/f/x

Chanel

Not specified (assumed office-based due to the nature of the role).
2-4 years source-to-pay experience
Coupa or sap knowledge
French and english fluency
Chanel is seeking a Level 1 Support Gatekeeper for its Source-to-Pay (S2P) team in Europe for a 12-month contract. The role involves user support, managing requests, and operational triaging within a collaborative environment

Job Summary

  • This role serves as the primary point of contact for user support within the Source-to-Pay organization across Europe.
  • The successful candidate will manage, qualify, and prioritize Level 1 requests while coordinating escalations to Level 2 and 3 teams.
  • Candidates must possess fluent French and English language skills along with a solid understanding of procurement and finance processes.

Matching Summary

Match Score: 85

Chanel is seeking a Level 1 Support Gatekeeper for its Source-to-Pay (S2P) team in Europe for a 12-month contract. The role involves user support, managing requests, and operational triaging within a collaborative environment.

Skills & Requirements

Must-have

  • 2-4 years Source-to-Pay experience
  • Coupa or SAP knowledge
  • French and English fluency
  • Ticketing tool proficiency
  • Process triage and escalation

Nice-to-have

  • Strong communication skills
  • International environment experience
  • Proactive problem solving
  • Documentation update capability

Key Requirements

  • 2 to 4 years minimum experience in S2P or Procure-to-Pay
  • Fluent French and English required
  • Experience with Coupa, SAP, AX, or D365 preferred

Work Rights

Not specified

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