Senior Manager, It Service Management

Integer

Base salary not specified; cash-based incentive pr...
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10 years it service management experience
Strong itil v3 or v4 knowledge
Sox itgc audit readiness leadership
** Integer is seeking a Senior Manager for IT Service Management to oversee ITSM governance, incident and change management, and SOX compliance, ensuring alignment with ITIL best practices. The ideal candidate should have extensive experience in IT operations, strong leadership capabilities, and a focus on continuous improvement. **

Job Summary

  • The Senior Manager will own the ITSM practice design and operating model aligned to ITIL best practices while establishing governance cadence.
  • This role is accountable for SOX IT General Controls audit readiness, defining evidence standards, and ensuring ongoing compliance across the organization.
  • The position offers a comprehensive benefits package including medical, dental, vision, 401(k) matching, and 80 hours of company designated holidays.

Matching Summary

Match Score: 75

** Integer is seeking a Senior Manager for IT Service Management to oversee ITSM governance, incident and change management, and SOX compliance, ensuring alignment with ITIL best practices. The ideal candidate should have extensive experience in IT operations, strong leadership capabilities, and a focus on continuous improvement. **

Salary

Base salary not specified; Cash-based incentive program available; Comprehensive benefits including medical, dental, vision, and 401(k) match

Skills & Requirements

Must-have

  • 10 years IT Service Management experience
  • Strong ITIL v3 or v4 knowledge
  • SOX ITGC audit readiness leadership
  • Incident Change Problem Management oversight
  • CMDB governance and data integrity

Nice-to-have

  • Intermediate or Managing Professional ITIL certification
  • Experience with large-scale IT modernization
  • Executive communication and facilitation skills
  • Ability to balance control with agility
  • Partnering with Internal Audit teams

Key Requirements

  • Bachelor's degree in computer science or related field
  • Minimum 10 years of ITSM or IT Operations experience
  • Demonstrated experience with SOX ITGCs or regulated controls

Work Rights

Not specified

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