Patient Contact Specialist

Valle Del Sol Inc

Phoenix, AZ, United States
On-site
Inbound customer call handling
General clerical and administrative duties
Knowledge of windows environment
Valle del Sol is committed to providing quality, culturally sensitive integrated primary care and behavioral health services to adults, children, and adolescents in need

Job Summary

  • Valle del Sol is committed to providing quality, culturally sensitive integrated primary care and behavioral health services to adults, children, and adolescents in need.
  • The role involves answering inbound calls, assisting customers with appointments and inquiries, and handling referrals received by phone, email, or fax.
  • Benefits include 401(k) with matching, medical, dental, and vision insurance, paid life and disability insurance, paid time off, employee assistance program, and professional development assistance.

Matching Summary

Valle del Sol is committed to providing quality, culturally sensitive integrated primary care and behavioral health services to adults, children, and adolescents in need.

Skills & Requirements

Must-have

  • Inbound customer call handling
  • General clerical and administrative duties
  • Knowledge of Windows environment
  • Electronic Health Records Systems familiarity
  • Culturally sensitive service provision
  • Reliable transportation and valid driver’s license

Nice-to-have

  • Exceptional interpersonal and communication skills
  • Problem-solving skills
  • Experience with poverty-level families
  • Drug awareness knowledge
  • Excellent organizational skills

Key Requirements

  • 21 years old minimum
  • High school diploma or GED
  • Valid Fingerprint Clearance Card or ability to obtain
  • Current BLS certification
  • Covid-19 vaccination or qualified exemption
  • Authorized to work for any employer in the U.S.

Work Rights

Authorized to work for any employer in the U.S.

Tailored Resume

Cover Letter