Customer Service/support Representative

CAE

On-site
Primary point of contact for customers
Manage daily customer service operations
Ensure positive in-house customer experience
CAE is seeking a Customer Service/Support Representative to be the primary point of contact for customers, ensuring a positive experience and managing daily operations. The ideal candidate should possess strong communication skills and a customer-focused mindset, ideally with some experience in customer-facing roles

Job Summary

  • The role acts as the first and primary point of contact for all customers, clients, and guests.
  • CAE is a purpose-driven organization dedicated to making the world a safer place through simulation and training.
  • Employees will have opportunities to grow, collaborate, and thrive within a team that shapes the company's path.

Matching Summary

Match Score: 75

CAE is seeking a Customer Service/Support Representative to be the primary point of contact for customers, ensuring a positive experience and managing daily operations. The ideal candidate should possess strong communication skills and a customer-focused mindset, ideally with some experience in customer-facing roles.

Skills & Requirements

Must-have

  • Primary point of contact for customers
  • Manage daily customer service operations
  • Ensure positive in-house customer experience

Nice-to-have

  • Experience in training center environments
  • Familiarity with front-desk operations
  • Ability to manage multiple tasks quickly

Key Requirements

  • Vocational, technical, or associate-level education
  • 0-3 years of relevant work experience
  • Ability to work on-site

Work Rights

Not specified

Tailored Resume

Cover Letter