Customer Success Manager

Epicareer

Poland
**
Customer relationship management
Customer adoption guidance
Internal stakeholder collaboration
** Epicareer is seeking a Customer Success Manager based in Poland to foster strong customer relationships, ensuring they derive maximum value from the company's EDI solutions. The ideal candidate will have 3+ years of relevant experience, be fluent in Polish, German, and English, and possess strong interpersonal skills. **

Job Summary

  • As a Customer Success Manager, you will play a key role in helping customers achieve maximum value from our software solutions.
  • This role is based in Poland and supports our Electronic Data Interchange (EDI) solutions within the Strategic Applications (SA) group.
  • Epicor is committed to creating a workplace and global community where inclusion is valued; where you bring the whole and real you— that’s who we’re interested in.

Matching Summary

Match Score: 75

** Epicareer is seeking a Customer Success Manager based in Poland to foster strong customer relationships, ensuring they derive maximum value from the company's EDI solutions. The ideal candidate will have 3+ years of relevant experience, be fluent in Polish, German, and English, and possess strong interpersonal skills. **

Skills & Requirements

Must-have

  • Customer relationship management
  • Customer adoption guidance
  • Internal stakeholder collaboration
  • Customer health monitoring
  • Proactive customer engagement
  • Product enhancement advocacy

Nice-to-have

  • High energy positive attitude
  • Problem-solving mindset
  • Attention to detail
  • Willingness to travel
  • Continuous learning support

Key Requirements

  • Fluent in Polish, German, and English
  • 3+ years of experience
  • Bachelor’s degree
  • SaaS and/or enterprise software experience
  • CRM systems, reporting, and analytics tools

Work Rights

Not specified

Tailored Resume

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