Customer Service Officer (Air Freight /5.5 days) [EL]

WECRUIT PTE. LTD.

Singapore, Singapore
Not specified (potentially office-based due to the nature of the role).
Air export booking management
Shipment arrangement coordination
Airway bill preparation accuracy
WECRUIT PTE. LTD. is seeking a Customer Service Officer specializing in air freight operations to manage export bookings and shipment arrangements in Singapore. The ideal candidate will be responsible for coordinating with customers and stakeholders, preparing documentation, and ensuring timely communication throughout the shipping process

Job Summary

  • The role involves managing air export bookings and coordinating shipment arrangements to meet delivery schedules.
  • Employees are responsible for preparing accurate invoices, permits, reports, and Airway Bills on time.
  • Staff must follow up on cost approvals, GST billing, and payment collection while attending to customer enquiries promptly.

Matching Summary

Match Score: 75

WECRUIT PTE. LTD. is seeking a Customer Service Officer specializing in air freight operations to manage export bookings and shipment arrangements in Singapore. The ideal candidate will be responsible for coordinating with customers and stakeholders, preparing documentation, and ensuring timely communication throughout the shipping process.

Skills & Requirements

Must-have

  • Air export booking management
  • Shipment arrangement coordination
  • Airway Bill preparation accuracy
  • Customer enquiry handling
  • GST billing and payment collection

Nice-to-have

  • Prompt professional communication
  • Internal stakeholder collaboration
  • Delivery schedule adherence

Key Requirements

  • 5.5 days work week availability
  • Experience in air freight operations
  • Proficiency in document preparation

Work Rights

Not specified

Tailored Resume

Cover Letter