10+ years deploying large cloud saas erp solutions
8+ years developing c-level executive relationships
2+ years direct experience with cloud-native hr or finance software
The role is responsible for the overall success of assigned strategic customers, focusing on renewal, growth, and successful deployment of Workday solutions
Job Summary
The role is responsible for the overall success of assigned strategic customers, focusing on renewal, growth, and successful deployment of Workday solutions.
Candidates must establish long-term partnerships with customer executives while guiding enterprise transformations involving artificial intelligence and new product adoption.
Success is measured by customer satisfaction, subscription revenue retention, and subscription revenue growth through collaboration with internal sales and consulting teams.
Matching Summary
The role is responsible for the overall success of assigned strategic customers, focusing on renewal, growth, and successful deployment of Workday solutions.
Salary
Base: $164,500 - $246,700 USD (Chicago); Additional locations: $148,900 - $264,400 USD; Bonus/Equity: Eligible for Workday Bonus Plan and annual refresh stock grants
Skills & Requirements
Must-have
10+ years deploying large Cloud SaaS ERP solutions
8+ years developing C-level executive relationships
2+ years direct experience with cloud-native HR or Finance software
Experience with State & Local Government or Higher Education markets
Proven ability to manage multi-institutional complex deployments
Nice-to-have
Active networks within State & Local Government markets
Strong stakeholder management and empowerment skills
Dedication to continuous improvement in customer service
Ability to identify growth opportunities and drive retention