Program Coordinator, Guest Relations

JLL

Bengaluru, KA, India
Onsite
Guest experience delivery
Front desk operations
Visitor management systems
As a Program Coordinator, Guest Relations within JLL's Facility Management team, you will serve as the first point of contact for visitors and employees, playing a pivotal role in delivering outstanding guest experiences and ensuring efficient front desk operations

Job Summary

  • As a Program Coordinator, Guest Relations within JLL's Facility Management team, you will serve as the first point of contact for visitors and employees, playing a pivotal role in delivering outstanding guest experiences and ensuring efficient front desk operations.
  • You will greet and assist visitors, clients, and employees with warmth and professionalism while managing the reception area's appearance to ensure it remains tidy, organized, and welcoming.
  • Reporting to the Facility Manager in a full-time capacity, you will operate visitor management systems for registrations, badges, and access control while handling incoming calls, messages, and emails with clarity and courtesy.

Matching Summary

As a Program Coordinator, Guest Relations within JLL's Facility Management team, you will serve as the first point of contact for visitors and employees, playing a pivotal role in delivering outstanding guest experiences and ensuring efficient front desk operations.

Skills & Requirements

Must-have

  • Guest Experience Delivery
  • Front Desk Operations
  • Visitor Management Systems
  • Customer Service
  • Professional Demeanor

Nice-to-have

  • Proactive Approach
  • Adaptable
  • Team Player Mindset
  • Positive Collaborative Approach
  • Customer-Centric Approach

Key Requirements

  • 2-4 years of experience in receptionist, customer service, or hospitality
  • Strong interpersonal and communication skills
  • Ability to multitask, prioritize, and manage time efficiently
  • Working knowledge of MS Office (Outlook, Excel, PowerPoint)
  • Experience with visitor management systems

Work Rights

Not specified

Tailored Resume

Cover Letter