Reservations Executive

Sofitel Sydney Wentworth / Hotel St Moritz

Queenstown, New Zealand
Not specified; not specified; not specified
On-site
Accurately process guest reservations
Proficiency in opera or other pms
Effective time management skills
The Reservations Executive position at Hotel St Moritz, part of the MGallery Hotel Collection, is focused on delivering exceptional guest service and managing reservations efficiently in a luxury environment. The role requires effective communication skills, attention to detail, and experience in hotel guest services, with a strong emphasis on personal presentation and adherence to company standards

Job Summary

  • This role involves leading with distinction at Hotel St Moritz, an iconic alpine destination in Queenstown, New Zealand.
  • The successful candidate will accurately process reservations, maximize room yield, and ensure timely responses to all guest inquiries.
  • The position offers a permanent part-time schedule of 24 hours per week over 3 days within a global team focused on sustainability.

Matching Summary

Match Score: 85

The Reservations Executive position at Hotel St Moritz, part of the MGallery Hotel Collection, is focused on delivering exceptional guest service and managing reservations efficiently in a luxury environment. The role requires effective communication skills, attention to detail, and experience in hotel guest services, with a strong emphasis on personal presentation and adherence to company standards.

Salary

Not specified; Not specified; Not specified

Skills & Requirements

Must-have

  • Accurately process guest reservations
  • Proficiency in Opera or other PMS
  • Effective time management skills
  • Immaculate grooming and presentation
  • Excellent English communication

Nice-to-have

  • Self-motivated and autonomous worker
  • Friendly and engaging personality
  • Experience with luxury guest expectations
  • Knowledge of Accor Live Limitless membership
  • Ability to coordinate various tasks simultaneously

Key Requirements

  • Previous experience in Hotel Guest Services or Front Office
  • Clean police record required
  • Part-time availability for 24 hours weekly

Work Rights

Not specified

Tailored Resume

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