This role is responsible for handling initial claim reports from policyholders, agents, and third parties while ensuring timely and accurate setup into the claims management system
Job Summary
This role is responsible for handling initial claim reports from policyholders, agents, and third parties while ensuring timely and accurate setup into the claims management system.
The ideal candidate must be fully bilingual, communicating fluidly in both Spanish and English to serve a diverse client base effectively.
AIG offers a comprehensive Total Rewards Program focused on health, wellbeing, financial security, and professional development for its team members.
Matching Summary
Match Score: 85
This role is responsible for handling initial claim reports from policyholders, agents, and third parties while ensuring timely and accurate setup into the claims management system.
Skills & Requirements
Must-have
Fully bilingual in Spanish and English
Strong data entry accuracy and speed
Experience with MS Outlook Teams Excel Word
Nice-to-have
Basic knowledge of insurance terminology
Empathy and customer service orientation
Problem solving skills for unusual situations
Key Requirements
Associates degree or equivalent
Customer service role experience
Must be able to communicate fluidly in Spanish and English