Platform Engineer, End-user Services

Vanguard UK

Multiple Locations
Hybrid
Advanced troubleshooting skills
Service health telemetry ownership
Proactive maintenance execution
The Operational Engineer is a senior technical contributor responsible for advanced troubleshooting and service stability

Job Summary

  • The Operational Engineer is a senior technical contributor responsible for advanced troubleshooting and service stability.
  • This role serves as the escalation point for complex issues and drives automation and preventive maintenance.
  • Vanguard has implemented a hybrid working model designed to enhance flexibility while enabling collaboration.

Matching Summary

The Operational Engineer is a senior technical contributor responsible for advanced troubleshooting and service stability.

Skills & Requirements

Must-have

  • Advanced troubleshooting skills
  • Service health telemetry ownership
  • Proactive maintenance execution

Nice-to-have

  • Experience with advanced UC troubleshooting
  • Familiarity with observability platforms
  • Collaboration with engineering teams

Key Requirements

  • 5+ years in end-user IT operations
  • Strong expertise with Microsoft 365 and Teams
  • Proficiency in PowerShell and log analysis

Work Rights

Not specified

Tailored Resume

Cover Letter