Data Center Facility Operator

University of Arkansas, Fayetteville

Fayetteville, Arkansas, US
Base: $43,923; bonus/equity: not specified; benefi...
Not specified (assumed to be onsite based on the nature of the role)
Monitor critical data center infrastructure
Identify and escalate faults
Act as central dispatcher
The University of Arkansas is seeking a Data Center Facility Operator to monitor and manage critical infrastructure within its IT Services department. The role emphasizes the importance of communication and reliability in ensuring uninterrupted operations

Job Summary

  • The Data Center Facility Operator reports to the Data Center Facility Manager within IT Services and is primarily responsible for monitoring critical data center infrastructure, including environmental systems such as power and cooling, to ensure uninterrupted operations.
  • The Operator will act as a central dispatcher during issues affecting campus systems and services, managing incoming trouble tickets, chat communications, and phone calls, responsible for triaging and forwarding these issues to the appropriate technical staff.
  • The University of Arkansas offers a vibrant work environment and a workplace culture that promotes a healthy work-life balance, with a benefits package including university contributions to health, dental, life and disability insurance, tuition waivers for employees and their families, 12 official holidays, immediate leave accrual, and a choice of retirement programs.

Matching Summary

Match Score: 75

The University of Arkansas is seeking a Data Center Facility Operator to monitor and manage critical infrastructure within its IT Services department. The role emphasizes the importance of communication and reliability in ensuring uninterrupted operations.

Salary

Base: $43,923; Bonus/Equity: Not specified; Benefits: Yes

Skills & Requirements

Must-have

  • monitor critical data center infrastructure
  • identify and escalate faults
  • act as central dispatcher
  • manage incoming trouble tickets
  • maintain accurate security logs

Nice-to-have

  • fostering a welcoming climate
  • nurturing creativity
  • promoting a healthy work-life balance

Key Requirements

  • High school diploma
  • At least one year of experience
  • Experience working in a secure environment
  • Associate's degree in computer science or related field OR technical training
  • At least one year of experience in computer support

Work Rights

Proof of legal authority to work in the US

Tailored Resume

Cover Letter