Customer Service Representative/ Veterinary Receptionist
AmeriVet
Not specified; performance bonuses available; comp...
Not specified
Answer calls and emails promptly
Schedule appointments based on availability
Update client and patient records accurately
AmeriVet is seeking a Customer Service Representative/Veterinary Receptionist to provide exceptional client experiences in a veterinary setting. The role involves managing client communications, scheduling appointments, and supporting the medical team while promoting the company’s mission of delivering high-quality pet care
Job Summary
The Client Service Representative serves as the vital first and last point of contact for delivering an exceptional client experience.
Employees benefit from tailored development programs, mentorship, career pathing, and competitive pay with performance bonuses.
The role requires managing appointments, processing billing, and maintaining accurate patient records while supporting the medical team.
Matching Summary
Match Score: 85
AmeriVet is seeking a Customer Service Representative/Veterinary Receptionist to provide exceptional client experiences in a veterinary setting. The role involves managing client communications, scheduling appointments, and supporting the medical team while promoting the company’s mission of delivering high-quality pet care.
Salary
Not specified; Performance bonuses available; Competitive pay mentioned
Skills & Requirements
Must-have
Answer calls and emails promptly
Schedule appointments based on availability
Update client and patient records accurately
Process billing transactions and insurance claims
Maintain organized reception area
Nice-to-have
Prior customer service experience preferred
Experience in veterinary or healthcare setting
Empathy when dealing with emotional clients
Ability to handle multiple tasks efficiently
Strong desire to provide compassionate service
Key Requirements
High school diploma or equivalent work experience required
Basic proficiency with scheduling software and online platforms
Must be able to lift up to 40 pounds independently